Popular Articles
My tracking has not been updated
The carrier we use for shipping does their best to make sure all of our shipments are delivered in a timely manner, but sometime issues can arise that cause tracking to not get updated. In most cases, your order is still in transit to you and will be ...
Shipping Charge Estimates
CTOS Inc charges a flat rate based on your order size. 1. Flat Rate Shipping Method Availability: This method is now available only for orders with a total value below $4,000. Shipping Charges: For orders less than $1,000, the shipping charge will be ...
Shipping Methods & Transit Times
Click here to see the current shipping methods and transit times. Customer Service Office - (630) 570-0069 #1 Fax: - (630) 422-1129 Email: support@cbdtostore.com Customer Service Department Hours 8AM - 7PM CST Mon-Fri Closed Saturday & Sunday
When Will My Order Ship?
Our processing times are listed below: Estimated processing: Orders placed & paid for require 24 - 48 hour processing time. Note: Processing times are estimates and not guaranteed. We do not process orders on major US holidays. Orders placed on ...
I Have Not Received My Order
You can track your order at the UPS website site by following this link. Please grab your tracking number either from your shipping notification email or on your order page in your account page section of our website. Click here to see how to ...