Place Order Via Fax

Place Order Via Fax

How To Place Order Via Fax 

Place an order Via Fax at (630) 422-1129. To confirm your fax has been received, after 15-30 Minutes please call our Sales Department at  (630)570-0069 #2.

Once your order is placed, you will get an order confirmation to the account email on file. You will have to reply “Confirmed” to that emailed order confirmation. After the order has been confirmed, we will give you a call to collect payment or you can call our billing department to pay for your order via phone at  (630)570-0069 #4. Hours of Operation for our Billing department are Mon-Friday 8AM-7PM CST.

Note: Your order should be written or typed as clearly as possible to prevent any mistakes or delays. If the order is not confirmed or unpaid after 5 Business Days, we will cancel your order.


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