Shipment Returned Back to us Due to Damage In Transit
If the shipment gets damaged in transit we will inspect and fix the damages on arrival to us. We will reship your packages via expedited shipping services. If you have any questions contact our customer service department.
Customer Service
Office - (630) 570-0069 #1
Fax: - (630) 422-1129
Email: support@cbdtostore.com
Customer Service Department Hours
8AM - 7PM CST Mon-Fri
Closed Saturday & Sunday
Related Articles
Shipment Returned Back to us Due to Incorrect Address
If the shipment gets returned to us due to incorrect address we will contact the customer via phone/email on file to get the updated address information. We will reship your packages as soon as we have the information. Note: Customer will be ...
Shipment Returned Back to us After Failed Delivery Attempts
If the shipment gets returned to us due to failed delivery attempts we will contact the customer via phone/email on file to get the updated information. We will reship your packages as soon as we have the information. Note: Customer will be ...
Shipping Methods & Transit Times
Click here to see the current shipping methods and transit times. Customer Service Office - (630) 570-0069 #1 Fax: - (630) 422-1129 Email: support@cbdtostore.com Customer Service Department Hours 8AM - 7PM CST Mon-Fri Closed Saturday & Sunday
Item Not Ordered / Broken Product / Received Damage Product
Item Not Ordered / Broken Product / Received Damage Product Please check your order and verify the contents of the order within 72 hours of delivery of the shipment. If you have received a damaged product, a product that was not ordered, or an ...
Return Policy
CBD Products: We have a No Return Policy for All CBD Products. All sales on CBD Prodcust are final without exception. Damaged in Shipping: If you have received products that were Damaged in Shipping please reach out to our customer service team for ...