Shipping Methods & Transit Times
Click here to see the current shipping methods and transit times.
Customer Service
Office - (630) 570-0069 #1
Fax: - (630) 422-1129
Email: support@cbdtostore.com
Customer Service Department Hours
8AM - 7PM CST Mon-Fri
Closed Saturday & Sunday
Related Articles
Shipping Policy
1. Order Processing & Fulfillment: Orders are processed within 1 - 2 business days. Orders placed on weekends or holidays will ship the next business day. 2. Shipping Methods: CTOS Wholesale LLC offers the following shipping options: Pay Upon Pickup ...
Shipping Methods & Transit Times
Please click here to see our Shipping Methods & Transit Times.
When Will My Order Ship?
Our processing times are listed below: Estimated processing: Orders placed & paid for require 24 - 48 hour processing time. Note: Processing times are estimates and not guaranteed. We do not process orders on major US holidays. Orders placed on ...
My tracking has not been updated
The carrier we use for shipping does their best to make sure all of our shipments are delivered in a timely manner, but sometime issues can arise that cause tracking to not get updated. In most cases, your order is still in transit to you and will be ...
Shipping Charge Estimates
CTOS Inc charges a flat rate based on your order size. 1. Flat Rate Shipping Method Availability: This method is now available only for orders with a total value below $4,000. Shipping Charges: For orders less than $1,000, the shipping charge will be ...