Shipping Methods & Transit Times
Click here to see the current shipping methods and transit times.
Customer Service
Office - (630) 570-0069 #1
Fax: - (630) 422-1129
Email: support@cbdtostore.com
Customer Service Department Hours
8AM - 7PM CST Mon-Fri
Closed Saturday & Sunday
Related Articles
When Will My Order Ship?
Our processing times are listed below: - UPS Ground Estimated processing: Orders placed & paid for require 24 - 48 hour processing time. Note: Processing times are estimates and not guaranteed. We do not process orders on major US holidays. Orders ...
Shipping Charge Estimates
CTOS Inc charges a flat rate of $25.00 to ship domestic orders. We offer Free shipping for CBD orders over $1000, express delivery is additional. Our shipping charges includes insurance and we take responsibility on orders which are shipped by us ...
Change Shipping Address Information of Your Order
We may not be able to change shipping address information if the order has already been shipped. If you have not received shipping confirmation via email for your order we can assist you with a change of information. Contact our customer service ...
Using Your Shipping Account Provider Label
We offer several different shipping options however, if you want us to use your shipping account, label or provider we can do so if your order is paid via wire transfer. Processing time for the orders may take up to 24-48 hours. Our sales department ...
Placing Order Online
1. Log into your account using your email address: - Example: Email Address: joe@cbdtostore.com - Password: xxxxxxxxxx Click on link if forgot your password and we will help to reactivate. Once you have entered email and password you can sign in ...